Your Delonghi Customer Service Ambassadors are available weekdays M-F 9am-6pm EST and Sat 9am-12pm EST.
Self Service Options
Product Guides & Manuals: https://www.delonghi.com/en-us/manuals
Product Assistant Self -Service FAQs: https://www.delonghi.com/en-us/faqs
Connect with an Expert:
US:
EMAIL US (Expedite your solution): https://www.delonghi.com/en-us/contact-us
Chat live 9am-6pm EST (bottom right of page)
Canada: French speaking agents available
Email: https://www.delonghi.com/en-ca/contact-us
Chat live 9am-6pm EST (bottom right of page)
Mexico: Spanish speaking agents available 1-800-DLONGHI (1-800-356-6444)
Inquiries for another country, please check our global site and then visit Customer Services, for local contact details.
Partner Brands
BRAUN HOUSEHOLD: Visit the Braun Household Contact Us page
Chat live: https://www.braunhousehold.com/en-us
BRAUN Oral-B Electric Toothbrush inquiries: Call 1-800-566-7252
BRAUN Electric Shaver inquiries: Call 1-800-272-8611
EUROCHEF:
Email: service@eurochefusa.com or visit the EUROCHEF USA Contact Us Page
NEPRESSO: 1-800-562-1465 for the Original line 1-877-964-6299 for Vertuo line
Helpful links
To ORDER Parts & Accessories
To place an order for a part or accessory visit https://www.delonghispareparts.com/.
Warranty Information by Category
De'Longhi products contain warranty information either in the product manual or on a separate insert in your packaging. Click here for our warranty information by category.
Recalls & Corrective Actions
Please follow this link to see a list of the corrective actions and recalls.
Delivery
Free Shipping on orders over $40
Extended Warranty
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Payments
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